6winr Privacy Policy

1 Purpose and Scope of Data Collection

6winr is committed to ensuring a safe, reliable, and enjoyable online gaming environment for Bangladeshi players. To achieve this goal, we collect information from users in specific circumstances.

1.1 What Types of Information Are Collected

We may collect the following types of information:

• Identity Information: Name, date of birth, national ID number or passport details (for age verification).
• Contact Information: Email address and mobile number.
• Financial Information: bKash, Nagad, Rocket, or Upay account numbers (for processing transactions).
• Technical Information: IP address, browser type, device information, and access time.
• Gaming Activity Information: Betting history, transaction records, and gaming session details.

1.2 Information We Do Not Collect

We do not collect any sensitive personal information (such as religious beliefs, political opinions, or health information) without your consent. Registration by anyone under 18 is strictly prohibited on our platform, and this platform is for those aged 21 or above only.

2 Methods of Data Collection

6winr collects information in the following ways:

2.1 Direct Collection

We collect information directly from you when you register on our platform, log in, request a deposit or withdrawal, contact customer support, or update your profile.

2.2 Automatic Collection

Our servers and analytics tools automatically record your browsing behavior, page visit information, and technical data. This information is used to improve the security and performance of the site.

2.3 Cookies and Similar Technologies

We use cookies that keep your session active and personalize your experience. You can control cookies through your browser settings, but disabling certain cookies may limit the functionality of the platform.

3 Purpose of Data Use

Collected information is used only for the following legitimate purposes:

• Account Management: To ensure your registration, login, and profile management.
• Transaction Processing: To complete deposits and withdrawals via bKash, Nagad, Rocket, and Upay.
• Security and Fraud Prevention: To detect and prevent unauthorized access, fraud, or suspicious activity.
• Age and Identity Verification: To ensure only eligible users (21+) can access the platform.
• Customer Support: To provide prompt and effective resolution of your complaints and queries.
• Legal Compliance: To comply with applicable laws and regulations.
• Service Improvement: To continuously improve the user experience, security, and performance of the platform.
• Responsible Gaming: To identify excessive gaming behavior and provide timely assistance.

Your information will not be used beyond the purposes listed above. If we wish to use your information for a new purpose, you will be notified in advance and your consent will be obtained where required.

4 Data Storage and Security

4.1 Data Retention Period

We store your information only for as long as necessary. Typically, information may be stored while your account is active and for a defined period after it is closed to meet legal obligations. Financial transaction records may be retained for a longer period in accordance with regulatory requirements.

4.2 Technical Security Measures

6winr uses industry-standard security technology to protect your information:

• SSL/TLS Encryption: All data exchanged between your browser and our servers is encrypted.
• Secure Server Infrastructure: Data is stored in protected data centers.
• Regular Security Audits: Regular audits are conducted to identify and address system vulnerabilities.
• Access Controls: Only authorized personnel can access user information.
• Two-Factor Authentication: Available for additional account security.

While we ensure the highest level of security measures, no digital system is entirely free of risk. We therefore recommend that you use a strong password and keep your login credentials confidential.

5 Data Sharing and Third Parties

6winr does not sell your personal information to any third party. However, information may be shared in certain specific circumstances:

5.1 Service Provider Partners

We work with trusted service providers for payment processing (bKash, Nagad, Rocket, Upay), technology infrastructure, and customer support services. These partners may only use the information necessary to provide their services and are required to follow the same privacy standards.

5.2 Legal Obligations

We may be legally required to disclose information to comply with court orders, legitimate requests from government agencies, or applicable law. In such cases, we will provide only the minimum information required to meet the legal requirement.

5.3 Business Transfers

If there is any change in the ownership or operation of 6winr, user information may be transferred to the relevant party. In such cases, the new operator will be required to comply with the terms of this privacy policy.

6 International Data Transfers

6winr operates as an online platform and our servers may be located in various countries. Your information may be processed or stored outside Bangladesh. In such cases, we ensure that data protection standards are not compromised in any way, and that adequate safeguards are in place in the country to which the data is transferred.

7 User Rights

As a user of the 6winr platform, you have the following rights:

• Right to Access: You can find out and view what information we hold about you.
• Right to Rectification: You can request correction of any inaccuracies or incomplete details in your information.
• Right to Erasure: In certain circumstances (where there is no legal obligation to retain it), you can request that your information be deleted.
• Right to Restrict Processing: In some circumstances, you can request that the processing of your information be temporarily suspended.
• Right to Data Portability: You can receive your information in a structured format.
• Right to Object: You can object to certain types of processing of your information.
• Right to Withdraw Consent: Where processing is based on your consent, you can withdraw that consent at any time.

To exercise these rights, contact our support team at [email protected]. We will process your request as promptly as possible.

8 Protection of Minors

6winr is for those aged 21 or above only. We do not knowingly collect any information from minors. If we become aware that a minor's information has entered our system, we will immediately delete that information and close the associated account. Age verification is an essential part of our registration process.

If you believe a minor is using our platform, please notify us immediately at [email protected].

9 Marketing Communications

With your consent, we may contact you by email about promotional offers, bonus updates, and new platform features. You can unsubscribe from these communications at any time.

9.1 How to Unsubscribe

You can stop marketing communications by clicking the "Unsubscribe" link at the bottom of any marketing email or by emailing [email protected]. Even after unsubscribing, important security-related notifications about your account may continue to be sent.

10 Third-Party Websites and Services

We work with game provider partners on our platform such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, and Ezugi. These third parties have their own privacy policies and we are not responsible for how their platforms collect and use information. We recommend that you read the privacy policy of the relevant third party.

11 Policy Changes and Updates

6winr reserves the right to update this privacy policy from time to time as needed. For significant changes, we will post a notice on the website and inform registered email addresses. The "Last Updated" date will be shown at the top of each policy.

Continued use of the platform after any changes will be considered acceptance of the updated policy. We therefore recommend checking this page regularly.

12 Complaints and Contact

If you have any questions, concerns, or complaints about this privacy policy or the use of your information, please contact our data protection team. Our 24/7 live chat support in Bengali is always here for you.

Email contact: [email protected]

We endeavor to resolve all valid requests within a reasonable time. Your privacy is very important to us and we treat every complaint with the utmost seriousness.

13 Applicable Law

This privacy policy has been prepared and implemented in accordance with internationally recognized guidelines on data protection. In the event of any dispute relating to this policy, both parties will first attempt to resolve it through discussion. If a resolution cannot be reached through discussion, the matter will be settled through the relevant legal authority.